What our
Clients Say
Dear Alastair,
I felt that I should write to let you know how grateful we are for
all the time and effort that you, and your team at Duthie Ward, have
put into our recent house move. Once again, from the moment of first
contact, we have been amazed at how simple and straightforward you
have made the whole process seem. I appreciate that we may have moved
slightly more often than the average couple but I can’t help
wondering whether this is because dealing with Duthie Ward makes
what should be a particularly stressful affair seem more like an
everyday event!
We have been impressed yet again with the professionalism and patience
of your staff in dealing with our enquiries, and have felt that we
have received a very personal service from both yourself and Kathy.
Your frequent updates regarding the sale and purchase were very reassuring
and we are quite sure that this personal touch is unsurpassed in
the North East. We are also very sympathetic to the fact that this
was once again a difficult and rather unorthodox purchase which required
a great deal of time, effort and work on your behalf and we would
wish to thank you and your staff for this.
I feel that your service cannot really be commended highly enough
for its professionalism and seamless personal approach. Certainly
(my wife) and I look forward to continuing our association with you
and have had no hesitation in recommending Duthie Ward to our friends
and colleagues or indeed to anyone who may be considering a house
move. Please pass on our thanks to your kind and attentive staff.
Once again, with many thanks.
Dear Alastair,
Much too late in the day, we
are writing to thank you for your excellent work in purchasing
our flat in Cromwell Road. We really do feel that we
could not have done it without you.
Your calm, good humour and impeccable
advice at every stage of our (unexpectedly eventful) property
journey was quite remarkable and we remain deeply appreciative
of all your efforts. What’s more, it was always
a pleasure to speak to you.
Needless to say, we now bore
all who will listen with eulogies to Duthie Ward. And
more than once we have found ourselves remarking – when
faced with a dilemma – if only Alastair Duthie were here …
Dear Alastair
Now that the dust has settled a little and I have found time to
put things into some kind of order I felt that I had to write and
convey both my gratitude and thanks, not only to yourself and Richard
but also to all of the staff that I have come into contact with.
Over the short time that I have known both yourself and Richard
I have come to appreciate the high standard of service that you both
reach. Hence it comes as no real surprise to find that the sale of
(my property) was dealt with as expected.
What I did find and I feel I must comment on, is the high standard
and warm, courteous service that I have received from all
your staff. You have achieved something special here. I
would ask you to pass on my thanks to all concerned.
I would have no hesitation in promoting your service to others and
please use this a letter as a reference, if you wish.
Once again, many thanks to you all.
Dear Alastair,
I thank you for your most recent
letter and your commitment even after the sale of my flat has
completed.
There was no doubt in my mind
that I had made the right choice in choosing Duthie Ward Solicitors
to undertake the sale of my flat. I am very grateful
for all your hard work and professionalism to the task, Kathy
made it a joy to communicate my needs and seemed to resolve
any problems effortlessly.
I would not hesitate to use
your services again or to recommend them to all my friends.