What our Clients Say

Dear Alastair,

I felt that I should write to let you know how grateful we are for all the time and effort that you, and your team at Duthie Ward, have put into our recent house move. Once again, from the moment of first contact, we have been amazed at how simple and straightforward you have made the whole process seem. I appreciate that we may have moved slightly more often than the average couple but I can’t help wondering whether this is because dealing with Duthie Ward makes what should be a particularly stressful affair seem more like an everyday event!

We have been impressed yet again with the professionalism and patience of your staff in dealing with our enquiries, and have felt that we have received a very personal service from both yourself and Kathy. Your frequent updates regarding the sale and purchase were very reassuring and we are quite sure that this personal touch is unsurpassed in the North East. We are also very sympathetic to the fact that this was once again a difficult and rather unorthodox purchase which required a great deal of time, effort and work on your behalf and we would wish to thank you and your staff for this.

I feel that your service cannot really be commended highly enough for its professionalism and seamless personal approach. Certainly (my wife) and I look forward to continuing our association with you and have had no hesitation in recommending Duthie Ward to our friends and colleagues or indeed to anyone who may be considering a house move. Please pass on our thanks to your kind and attentive staff. Once again, with many thanks.


Dear Alastair,

Much too late in the day, we are writing to thank you for your excellent work in purchasing our flat in Cromwell Road.  We really do feel that we could not have done it without you.

Your calm, good humour and impeccable advice at every stage of our (unexpectedly eventful) property journey was quite remarkable and we remain deeply appreciative of all your efforts.  What’s more, it was always a pleasure to speak to you.

Needless to say, we now bore all who will listen with eulogies to Duthie Ward.  And more than once we have found ourselves remarking – when faced with a dilemma – if only Alastair Duthie were here …


Dear Alastair

Now that the dust has settled a little and I have found time to put things into some kind of order I felt that I had to write and convey both my gratitude and thanks, not only to yourself and Richard but also to all of the staff that I have come into contact with.

Over the short time that I have known both yourself and Richard I have come to appreciate the high standard of service that you both reach. Hence it comes as no real surprise to find that the sale of (my property) was dealt with as expected.

What I did find and I feel I must comment on, is the high standard and warm, courteous service that I have received from all your staff. You have achieved something special here. I would ask you to pass on my thanks to all concerned.

I would have no hesitation in promoting your service to others and please use this a letter as a reference, if you wish.

Once again, many thanks to you all.


Dear Alastair,

I thank you for your most recent letter and your commitment even after the sale of my flat has completed.

There was no doubt in my mind that I had made the right choice in choosing Duthie Ward Solicitors to undertake the sale of my flat.  I am very grateful for all your hard work and professionalism to the task, Kathy made it a joy to communicate my needs and seemed to resolve any problems effortlessly.

I would not hesitate to use your services again or to recommend them to all my friends.

 

 

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